This Privacy Policy explains how Fluent Path processes personal data in connection with its website, course inquiries, screening, enrolment, and small-group language courses in Kolkata.
We use personal data to respond to inquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, arrange lessons, maintain attendance and progress records, provide written learning plans and progress summaries, process payments, communicate service updates, improve site performance, prevent misuse, and meet legal and accounting obligations.
We may share personal data with trusted service providers that support website hosting, communications, payment handling, record management, or similar operational tasks. We may also share limited information with instructors or administrative staff involved in course administration, timetable coordination, and progress review, subject to confidentiality obligations.
We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations, and where necessary to establish, exercise, or defend legal claims or protect the rights, safety, or security of Fluent Path, our users, or others.
We may collect identification details, contact details, course inquiry information, level screening responses, enrolment records, timetable preferences, attendance information, payment-related records, and communications sent through our website or other booking channels. We may also process limited technical data such as device, browser, and usage information needed to operate and secure the site.
We receive personal data when you submit an inquiry, complete a contact form, arrange a screening, enrol in a course, make a payment, attend lessons, or communicate with us by phone, email, or in person. Some data is generated during website use, booking handling, and course administration.
Our site may use essential cookies to support core functions, preference cookies to remember limited settings, and analytics cookies to understand site performance and usage patterns. Cookies are used in a limited way and are not intended to identify you for unrelated purposes.
You may manage cookies through your browser controls and, where available, any on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic site functions.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing is based on consent.
To exercise your rights, submit a clear request using the contact details in this policy and describe the data or activity concerned. We may need to verify your identity and may decline or limit a request where the law permits.
We retain personal data for the period needed to handle inquiries, manage enrolment and course delivery, maintain business records, resolve disputes, and meet legal, accounting, or security obligations. When data is no longer required, we delete it or anonymize it where practicable.
If we make material changes to this Privacy Policy, we will update the notice on our website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless stated otherwise.
